Admin / Customer Service Advisor (Motor Garage)

Admin / Customer Service Advisor – Motor Garage
Location: Grays Hours: Monday – Friday, 9:00am – 6:00pm
Salary: £13.00 – £14.00 per hour (DOE)

A busy and well‑established motor garage in the Grays area is looking for a reliable and organised Admin / Customer Service Advisor to join their team. This role is perfect for someone with previous garage experience who can confidently manage customer enquiries, bookings, and day‑to‑day admin tasks.

Key Responsibilities

• Handling incoming calls and customer enquiries in a professional, friendly manner
• Booking vehicles in for MOTs, servicing, and repairs
• Managing daily administrative duties and maintaining accurate records
• Creating and managing online listings on eBay
• Processing orders and updating internal systems
• Keeping customers informed regarding vehicle progress, updates, and collections
• Supporting the workshop team with general coordination

Requirements

• Previous experience working in a motor garage is essential
• Strong customer service and communication skills
• Confident using computers and online platforms (including eBay and Amazon)
• Good organisational skills with the ability to multitask
• Professional, reliable, and able to work well under pressure
• Friendly, approachable manner with a customer‑first mindset

What’s on Offer

• Competitive hourly rate (£13.00 – £14.00 depending on experience)
• Full‑time, stable position
• Supportive, friendly team environment

LBOJ
Kalum Green 
30403

Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.